Terms and Conditions

Last updated: May 28, 2025

Welcome to Starving Strawberries. By using this website or purchasing from our shop, you agree to the following terms. Our goal is to offer a kind, sustainable, and transparent experience for every customer.

Information We May Collect:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Communication preferences
• Messages exchanged via SMS or our contact forms

How We Use Your Information:

We use your information to:
• Respond to product inquiries
• Arrange pickups or coordinate shipping
• Confirm and communicate order updates
• Provide customer support
• Occasionally share availability updates or promotions (with your consent)

Text Messaging (SMS) Policy:

By providing your phone number, you consent to receive text messages related to your inquiries, orders, or customer service. We do not send marketing texts without your prior interaction.

Required clause:
“All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

You may opt out of text communication at any time by replying STOP.

Returns & Refunds:

We accept returns within 14 calendar days of delivery.

To initiate a return:
• Email starving.strawberries@gmail.com within 14 days
• Return the item in its original condition
• Return shipping is the buyer’s responsibility

Once the item is received, we’ll issue either:
• A full refund, or
• Store credit, based on your preference

Please note: Items must be returned in the condition they were sent. Items marked as final sale or heavily discounted may not be eligible for return.

Intellectual Property:

All photos, product descriptions, logos, and content on this site are owned by Starving Strawberries.
Please do not use our images, text, or designs without permission. Sharing with credit is appreciated; copying for personal or commercial use is not permitted.

Kindness & Fairness:

We believe in giving generously and treating customers with care. In return, we ask:
• Please don’t abuse our return policies
• Please don’t file false claims or keep items without communication
• If something goes wrong, reach out — we're here to make it right

Contact:

Email: starving.strawberries@gmail.com
Phone: 469-277-7770